Shipping Policy
Yes. We offer free shipping across India on prepaid orders above ₹499.
For orders below ₹499, applicable shipping charges will be displayed at checkout.
A nominal Cash on Delivery (COD) charge of ₹50 is applicable on all COD orders.
We ship through trusted logistics partners including Delhivery, Bluedart, Ekart, and other reputed courier services to ensure safe and timely delivery of your orders.
All shipments are insured while in transit for added security and peace of mind.
Orders are generally processed and dispatched within 24 working hours of order confirmation.
Orders placed on Sundays or public holidays will be processed and dispatched on the next working day.
During sale events, festive periods, or high-order-volume days, dispatch timelines may be slightly extended.
Most orders are delivered within 3–7 business days after dispatch, depending on the delivery location.
Delivery timelines may vary for remote locations, non-serviceable areas, adverse weather conditions, public holidays, or other unforeseen circumstances.
Once your order is dispatched, you will receive a tracking link via email, SMS, or WhatsApp on your registered contact details.
You can also track your order anytime by visiting:
Simply enter your order details to view the latest shipment status and delivery updates
If you are unavailable at the time of delivery, the courier partner may attempt to contact you and arrange a re-delivery.
Depending on the courier partner's policy, you may also be able to collect your parcel from the nearest courier hub or delivery center.
Cotton Culture is not responsible for delays caused due to customer unavailability, incorrect contact details, or courier-related operational issues.
Yes. Cotton Culture ships internationally to select countries.
Shipping charges and delivery timelines vary depending on the destination country and order value.
We offer free international shipping on orders above USD 150.
Please note that international orders may be subject to customs duties, import taxes, or other charges levied by the destination country. Any such charges are the responsibility of the customer.
Customers are responsible for providing accurate shipping information, including the recipient's name, address, pin code, and contact number at the time of placing the order.
Incorrect, incomplete, or unverifiable shipping details may result in delivery delays, failed delivery attempts, return of the shipment, or additional shipping charges. Cotton Culture shall not be held responsible for delays or non-delivery arising from incorrect information provided by the customer.
We're here to help.
Email: support@cottonculture.co.in
Phone: +91 82779 97646 / +91 98205 35999
Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM
For faster assistance, please keep your order number handy when contacting our support team.